[Notice] Workaround for Game Connection Issues (Payment Issue Updated)

Hello players, this is GunZ team.We are aware of an issue where some players encounter the "cannot access server" message and are unable to connect to the game.If you are seeing this error message, please follow the workaround steps below before relaunching the game.???? Workaround Steps1) Open your Documents folder on your PC.2) Create a new folder named Gunz inside the Documents folder.(Example Path: C:UsersYourUsernameDocumentsGunz)3) Relaunch the game.Additionally, we are planning a server maintenance to resolve this issue.(++++ We have also identified an issue where payments are currently unavailable in certain countries, which will be fixed together during upcoming maintenance.)We will announce the exact schedule as soon as it is confirmed.We sincerely apologize for any inconvenience caused.Thank you for your patience.

Aug 14, 2026 - 11:35

[Notice] Workaround for Game Connection Issues (Payment Issue Updated)

Hello players, this is GunZ team.

We are aware of an issue where some players encounter the "cannot access server" message and are unable to connect to the game.
If you are seeing this error message, please follow the workaround steps below before relaunching the game.

???? Workaround Steps
1) Open your Documents folder on your PC.
2) Create a new folder named Gunz inside the Documents folder.
(Example Path: C:UsersYourUsernameDocumentsGunz)
3) Relaunch the game.

Additionally, we are planning a server maintenance to resolve this issue.
(++++ We have also identified an issue where payments are currently unavailable in certain countries, which will be fixed together during upcoming maintenance.)
We will announce the exact schedule as soon as it is confirmed.

We sincerely apologize for any inconvenience caused.
Thank you for your patience.

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