Statement on Potential Malicious Refunds and Malicious Negative Review Attacks

Hello everyone,Recently, my game has been hit by a wave of malicious bulk purchases from Singapore IP addresses. None of these accounts have launched the game after buying, and they are very likely to submit mass refund requests and leave malicious negative reviews soon. I have already submitted all the evidence of these abnormal orders to Steam official support for investigation and processing at the first time.I am just an ordinary developer working hard to make a living for my family. I guess I just had really bad luck, and the boss running these bulk bot accounts happened to pick my small game as their target.There is absolutely no content issue with the game, and it will not affect the normal gaming experience of existing players at all. If you see abnormal negative reviews popping up on the store page later, I sincerely ask for your understanding. I also urge the parties behind this malicious operation to stop this improper behavior immediately.Thank you so much for all your support.

Jun 16, 2026 - 17:46

Statement on Potential Malicious Refunds and Malicious Negative Review Attacks

Hello everyone,

Recently, my game has been hit by a wave of malicious bulk purchases from Singapore IP addresses. None of these accounts have launched the game after buying, and they are very likely to submit mass refund requests and leave malicious negative reviews soon. I have already submitted all the evidence of these abnormal orders to Steam official support for investigation and processing at the first time.

I am just an ordinary developer working hard to make a living for my family. I guess I just had really bad luck, and the boss running these bulk bot accounts happened to pick my small game as their target.

There is absolutely no content issue with the game, and it will not affect the normal gaming experience of existing players at all. If you see abnormal negative reviews popping up on the store page later, I sincerely ask for your understanding. I also urge the parties behind this malicious operation to stop this improper behavior immediately.

Thank you so much for all your support.

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