Cross-Platform Account Linking Guide
Together We Run, Bound by DestinyGreetings, Star Guardians.This is .With the Grand Launch on March 23 (Mon), will also be available on mobile platforms!????For Star Guardians who will be enjoying their adventure across multiple platforms, we would like to provide a detailed guide on cross-platform account linking.Please refer to the details below for more information.■ Cross-Platform Account Linking Guide- We would like to provide guidance on how to link your account so you can securely continue your game progress across multiple platforms.- When linking your account, platforms are divided into a ‘Main Channel,’ which supports direct login, and a ‘Sub Channel,’ which requires additional linking. As login methods may vary depending on your environment, please refer to the details below.✦ Linking Existing PlayStation®5 / Steam Accounts- PlayStation®5 and Steam platforms are classified as ‘Sub Channels,’ not ‘Main Channels.’ Therefore, direct login using PlayStation®5 or Steam platform accounts is not available. - If you started playing the game on PlayStation®5 or Steam using \[Start Game Now], you can continue your progress by linking at least one additional account \[Google, Apple, or Facebook] and logging in with the linked method.* You can check your current linking status and proceed with additional linking by navigating to \[Menu (☰)] → \[Settings (⚙️️)] → \[Account] → \[Account Linking], then selecting ‘Manage Linked Accounts’ in the ‘Linked Account Status’ pop-up, or by scanning the QR c code.✦ Mobile Platforms and Google Play Games (GPG) Account Linking - When accessing the game for the first time on mobile platforms, you can link your account by logging in with one of the following: Email, Google, Apple, or Facebook.- When logging in to Google Play Games (GPG), you can play the game by signing in with your Google Play (AOS) account.✦ Log in as a Guest- On mobile platforms, you can play the game using a guest account via \[Log in as Guest]. However, game data may be lost if the app is deleted or the device is changed, so account linking is recommended.- \[Log in as a Guest] is not available on Google Play Games (GPG). Please link an account to proceed with gameplay.■ FAQQ. I would like to link my account using my existing Netmarble ID.- Please select \[Log in with Netmarble ID] and proceed with account linking by logging in using one of the following: Email, Google, Apple, or Facebook.- If you started the game on PlayStation®5 or Steam using \[Start Game Now], linking with your existing Netmarble ID is not available. - If there is already a login record for on your existing Netmarble ID, account linking will not be available.Q. Can I link a platform account that already has existing game progress after logging in?A. If you log in with the platform account you wish to link and independent game data is created, linking will not be available. Only accounts that have not previously logged into the game can be newly linked.Q. Can I link a platform account that has already been linked to another account?A. A platform account can only be linked once and cannot be linked to another account after the initial linking. Please keep this in mind when proceeding with account linking.Q. How can I change my linked account?A. You can manage and change the linking status of platform accounts linked to your Netmarble ID directly. For more details, please refer to the Customer Support FAQ.▶ Go to the Customer Support FAQQ. When accessing on mobile, can I continue playing with my existing character if I select a different server from the one used on PlayStation®5 or Steam?A. To continue your existing progress after logging in on mobile with an account linked to PlayStation®5 or Steam, you must select the same server you previously used. Progress is not shared between different servers, so selecting a different server will not allow you to continue with your existing character.Q. If I log in on mobile with an account previously used on PlayStation®5 or Steam, will my friends list be the same?A. The friends list in is shared across all platforms. However, the PSN™ friends list is only available when logged in on the PlayStation®5 platform.If you have any additional questions beyond the information provided above, or if you experience any inconvenience while playing the game, please contact Customer Support.Thank you.
Together We Run, Bound by Destiny
Greetings, Star Guardians.
This is
With the Grand Launch on March 23 (Mon),
For Star Guardians who will be enjoying their adventure across multiple platforms, we would like to provide a detailed guide on cross-platform account linking.
Please refer to the details below for more information.
■ Cross-Platform Account Linking Guide
- We would like to provide guidance on how to link your account so you can securely continue your game progress across multiple platforms.
- When linking your account, platforms are divided into a ‘Main Channel,’ which supports direct login, and a ‘Sub Channel,’ which requires additional linking. As login methods may vary depending on your environment, please refer to the details below.
✦ Linking Existing PlayStation®5 / Steam Accounts- PlayStation®5 and Steam platforms are classified as ‘Sub Channels,’ not ‘Main Channels.’ Therefore, direct login using PlayStation®5 or Steam platform accounts is not available.
- If you started playing the game on PlayStation®5 or Steam using \[Start Game Now], you can continue your progress by linking at least one additional account \[Google, Apple, or Facebook] and logging in with the linked method.
* You can check your current linking status and proceed with additional linking by navigating to \[Menu (☰)] → \[Settings (⚙️️)] → \[Account] → \[Account Linking], then selecting ‘Manage Linked Accounts’ in the ‘Linked Account Status’ pop-up, or by scanning the QR c code.
✦ Mobile Platforms and Google Play Games (GPG) Account Linking
- When accessing the game for the first time on mobile platforms, you can link your account by logging in with one of the following: Email, Google, Apple, or Facebook.
- When logging in to Google Play Games (GPG), you can play the game by signing in with your Google Play (AOS) account.
✦ Log in as a Guest
- On mobile platforms, you can play the game using a guest account via \[Log in as Guest]. However, game data may be lost if the app is deleted or the device is changed, so account linking is recommended.
- \[Log in as a Guest] is not available on Google Play Games (GPG). Please link an account to proceed with gameplay.
■ FAQ
Q. I would like to link my account using my existing Netmarble ID.- Please select \[Log in with Netmarble ID] and proceed with account linking by logging in using one of the following: Email, Google, Apple, or Facebook.
- If you started the game on PlayStation®5 or Steam using \[Start Game Now], linking with your existing Netmarble ID is not available.
- If there is already a login record for
Q. Can I link a platform account that already has existing game progress after logging in?
A. If you log in with the platform account you wish to link and independent game data is created, linking will not be available. Only accounts that have not previously logged into the game can be newly linked.
Q. Can I link a platform account that has already been linked to another account?
A. A platform account can only be linked once and cannot be linked to another account after the initial linking. Please keep this in mind when proceeding with account linking.
Q. How can I change my linked account?
A. You can manage and change the linking status of platform accounts linked to your Netmarble ID directly. For more details, please refer to the Customer Support FAQ.
▶ Go to the
Q. When accessing on mobile, can I continue playing with my existing character if I select a different server from the one used on PlayStation®5 or Steam?
A. To continue your existing progress after logging in on mobile with an account linked to PlayStation®5 or Steam, you must select the same server you previously used. Progress is not shared between different servers, so selecting a different server will not allow you to continue with your existing character.
Q. If I log in on mobile with an account previously used on PlayStation®5 or Steam, will my friends list be the same?
A. The friends list in
If you have any additional questions beyond the information provided above, or if you experience any inconvenience while playing the game, please contact Customer Support.
Thank you.
What's Your Reaction?