[Notice: The Index Nursefather Yi Sang Identity Growth Pack Sales Period Error]
Hello, this is Project Moon.We have identified an issue where the sales period for "The Index Nursefather Yi Sang Identity Growth Pack" is mislabeled.1. IssueAlthough the actual end date of "The Index Nursefather Yi Sang Identity Growth Pack" is Mar. 5th, we have identified an issue where the in-game data lists "Mar. 26th" as the actual end date of the package's availability.This means that the in-game text for this package lists a period of availability that extends beyond its actual end date.(※ The Target Extraction Pack is unaffected by this issue, and lists the accurate end date.)2. CauseAfter a review, we have discovered that the package's end-date was labeled correctly upon its release.However, it has been identified that, in the process of preparing for the release of 3rd Anniversary Packs, which were released with the Feb. 26th Scheduled Update, the end period of this pre-existing package was mistakenly adjusted.3. SolutionAs the in-game text lists "The Index Nursefather Yi Sang Identity Growth Pack" to be available until Mar. 26th, we will be maintaining its availability through to the labeled date (Mar. 26th).(Please note that, though its availability date has been extended, its per-account purchase limit will remain "once-per-account" and will not be reset.)Though this extended availability was not our intention, we determined that the disparity between in-game information and the actual availability date could cause confusion; therefore, we have decided to extend the availability to match the text that is shown in-game.We sincerely apologize for the confusion caused by this sales period mislabeling error.4. Future measuresWe will further reinforce our review process for preexisting packages' sales period when adding new packages to the game, so that no similar issue occurs again in the future.We sincerely apologize for the inconvenience.
Hello, this is Project Moon.
We have identified an issue where the sales period for "The Index Nursefather Yi Sang Identity Growth Pack" is mislabeled.
1. Issue
Although the actual end date of "The Index Nursefather Yi Sang Identity Growth Pack" is Mar. 5th, we have identified an issue where the in-game data lists "Mar. 26th" as the actual end date of the package's availability.
This means that the in-game text for this package lists a period of availability that extends beyond its actual end date.
(※ The Target Extraction Pack is unaffected by this issue, and lists the accurate end date.)
2. Cause
After a review, we have discovered that the package's end-date was labeled correctly upon its release.
However, it has been identified that, in the process of preparing for the release of 3rd Anniversary Packs, which were released with the Feb. 26th Scheduled Update, the end period of this pre-existing package was mistakenly adjusted.
3. Solution
As the in-game text lists "The Index Nursefather Yi Sang Identity Growth Pack" to be available until Mar. 26th, we will be maintaining its availability through to the labeled date (Mar. 26th).
(Please note that, though its availability date has been extended, its per-account purchase limit will remain "once-per-account" and will not be reset.)
Though this extended availability was not our intention, we determined that the disparity between in-game information and the actual availability date could cause confusion; therefore, we have decided to extend the availability to match the text that is shown in-game.
We sincerely apologize for the confusion caused by this sales period mislabeling error.
4. Future measures
We will further reinforce our review process for preexisting packages' sales period when adding new packages to the game, so that no similar issue occurs again in the future.
We sincerely apologize for the inconvenience.
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